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Cancellation Policy

For cancellations, please contact us at least 48 hours before your scheduled rental to avoid being charged without possibility of refund. Any and all scheduling changes must be made prior to this 48 hour window, as well, and falls under the same policy. Last minute changes are subject to the same penalties as last minute cancellations and no- shows.

We also reserve the right to change or cancel any tours due to circumstances beyond our control. In this instance, Load ’N Go can refund the tour price

Our policy is written without exceptions.

Of course, the weather and wind can be unpredictable, so please be aware of the possibility of cancellation if the weather does not permit and the conditions are unsafe. In these circumstances, full refund will be given. We appreciate your understanding.

Please abide by our rules and do not deny your fellow adventurers of this opportunity by making last minute changes. We have tons that are eagerly awaiting their chance to enjoy this experience. Thank you for your cooperation.